With the rise of platforms like Airbnb and Vrbo, short-term holiday rentals have become an increasingly popular alternative to hotels. And in the age of Covid-19 many travellers prefer the option to avoid the person-to-person contact of staying at a busy hotel by booking a single-family home instead.
But there are safety concerns that arise with the holiday rental experience.
“While many hotels have security guards and someone at a front desk keeping an eye on the property 24/7, Airbnbs do not,” Cheryl Nelson, travel expert and founder of Prepare with Cher, tells HuffPost.
“If you have a concern at an Airbnb, there usually isn’t a manager or employee on-site or another room you may move to. If you’re traveling solo and need help, a hotel will typically have people on staff 24/7 to assist, while Airbnbs may not.”
Over the years, companies like Airbnb and Vrbo have taken steps to improve safety – from banning parties to providing safety checklists to establishing a Trust & Safety Advisory Coalition.
“Staying at a short-term rental property is generally safe,” says Jeremy Prout, director of security solutions at International SOS. “Like booking any accommodation, the traveler needs to ensure they understand the risk of the neighbourhood and take general precautions that they would for staying anywhere. Many of the concerns about safety and privacy issues are driven by viral videos or posts that are not consistent with the overall experience.”
Rare or not, dangerous can things happen during travel, including at holiday rentals. That said, there are ways to diminish the risks.
Below, experts share the safety steps travellers should take when they arrive at a holiday rental. They also offered some advice for keeping safety in mind when booking these accommodations.
1. Check for cameras
“Ask the host if there are security cameras so there is full disclosure,” Nelson advises. “Hidden cameras are prohibited, but for your own privacy, you may want to do a scan inside the house to make sure you don’t unwillingly end up on camera.”
Airbnb specifically prohibits hidden cameras or other recording devices and requires hosts to disclose the presence of any such implements. Recording devices are also not permitted in private spaces like bedrooms and bathrooms, though they are allowed in common areas.
Vrbo doesn’t allow any sort of surveillance devices inside its properties, though hosts are allowed to place cameras outside the home, so long as their locations are shared with guests. However, over the years, there have been several news stories about travellers discovering hidden cameras in their holiday rentals.
“They’re typically in areas where you would expect privacy,” says travel safety consultant Kevin Coffey. “Think smoke detectors in bedrooms, light fixtures in bathrooms, even alarm clocks next to beds.”
He emphasized these concealed recording device instances are rare and that many hosts simply install visible cameras in permitted areas due to the countless incidents of guests trashing rental properties during their stays. Still, if you’re concerned about hidden cameras, there are ways to check for them when you arrive.
“You can use a Wi-Fi checker,” Coffey says, noting that network-scanning apps like Fing can inform guests of any unknown devices that are connected to the Wi-Fi.
Keep an eye out for objects that appear to be altered or out of place, and if you have suspicions, consider draping a piece of clothing over them.
“Use a flashlight with the lights off to look for reflections off camera lenses,” Nelson suggests. “Peer into vents covers and other openings in the wall where a small camera could be hidden. Unscrew and inspect smoke alarms and other wall- or ceiling-mounted appliances.”
2. Store your valuables safely
“For the safety of your belongings, ask if the property has a safe,” Nelson says.
Items like your passport, electronics, jewellery and other valuables should go in the most secure location, and many rentals provide safe storage. Sometimes, you might have to bring your own padlock, which provides extra security as only you know the code.
“There are also portable safes you can travel with,” Coffey says. “They’re usually cloth with wire mesh sandwiched between two layers of canvas, and there’s a braided steel cable, so the only way for a thief to get into the bag would be to have bolt cutters.”
He recommended the brand Pacsafe, which has a variety of anti-theft items, including portable safes.
“If you don’t have a safe, gauge whether you should leave stuff lying around that can be seen through windows,” Coffey advises. “You don’t want important items to be visible.”
If you have a car parked outside, make sure to remove your belongings to avoid vehicle break-ins.
“You can also bring a camera to monitor your valuables as long as you remember to remove it by the time you check out,” says Cathy Pedrayes, a safety expert and author of “The Mom Friend Guide to Everyday Safety and Security.”
3. Confirm the presence of smoke and carbon monoxide detectors
Fire safety is always a concern, but after three US tourists died from carbon monoxide poisoning at a resort in the Bahamas in May, travellers are on extra high alert for that silent killer as well.
“Check to ensure each floor of the rental has working smoke and carbon monoxide detectors,” Nelson advises.
Rental booking platforms like Airbnb allow hosts to note whether or not they have a smoke or CO detector on the property, but it’s worth checking that they’re on when you arrive.
“You can also purchase portable smoke and carbon monoxide detectors and take them with you when you travel,” Coffey adds.
4. Get the lay of the land
“After I set my bags down at a rental, I just walk around the space and get the lay of the land,” Coffey said. “Try to see where all the doors are and test them out. So many people see a door but might not realise it’s bolted shut, so that’s not a way out in case of a fire.”
During your inspection, create a mental escape plan for emergencies. Look for the first aid kit and fire extinguisher. Coffey says he inspects the fire extinguisher to make sure it’s charged and functioning.
“Remember that when you’re in a house, there are a lot of points of entry that could be used to break in when you’re not around ― whereas a hotel room usually only has the one door,” he adds. “Check your door and window locks to see how secure things are from a break-in standpoint.”
Consider the safety needs of your fellow travelers in mind as you scan the property. “If traveling with children, survey the area and look for glass or sharp objects, ensure that the TV is secure, if it is within reach,” Prout says.
Scope out the general area where you’re staying as well by walking around and looking at the map on your phone.
“You should be aware of local emergency resources – police station, fire station, hospitals, pharmacies – should there be an emergency during your stay,” Prout says.
5. Set up your own alarms
“If you’re staying in a street-level apartment or a place with lots of windows, consider if it makes sense for you to bring in additional door and window security devices,” Coffey says.
Ask your host or look for yourself to see if there are already alarms and outdoor sensor lights. Even if there are, you may still want extra protection.
Coffey notes that portable motion detectors are not particularly expensive and can alert you if someone is trying to break into a door or window. Similarly, portable locks can help keep your rental extra secure.
“Bring a small, portable door stop alarm,” Nelson echoes. “This one from Damsel in Defense is one of my favourites.”
6. Turn on tracking
When you’re traveling, it’s always a good idea to let loved ones know where you’ll be. You can text them the address of your rental when you check in and share your reservation confirmation. Coffey suggests even going a step further.
“Turn on tracking for your loved ones so that they can see where exactly you are and know what’s going on,” he said, pointing to apps like Find My Friends. “You should do this especially if you’re a solo traveler.”
Pedrayes recommends having designated people you can call in case of an emergency.
“Before you arrive at a location, know your emergency numbers,” she says. “Is there Wi-Fi or cell service? Who can you call back home to help? Do you speak the language, if not, do you have a way to communicate in case of an emergency?”
Keep holiday safety in mind even before your trip
“I’ve never felt unsafe while staying at an Airbnb, but I always do my research prior to booking,” Nelson says, adding that she tries to choose properties from Airbnb Superhosts when possible due to their experience and top ratings.
“Familiarise yourself with the local area and always read the Airbnb guests’ reviews, so there aren’t any surprises,” she says. She also recommends resources like CrimeMapping.com to “understand the vulnerabilities” of a particular area. Google Street View can help you see what the street and entrance look like as well.
“A short-term rental property may look great in photos, but be sure to research the neighbourhood – you will be interacting with it, including coming and going with luggage,” Prout notes. “A simple search can provide you with an overview of the risks. If you’re not sure, ask the host. If you’re still not sure, find another accommodation.”
In addition to crime concerns, Coffey said some travellers like to consider if an area is good fit from a cultural perspective.
“A person of colour, someone who’s LGBTQ, a woman traveler ― they might want to take a deeper dive and look at safety scores from different apps and websites,” he explains. “GeoSure offers helpful ratings.”
He also suggested parents traveling with children check the sex offender registry for the neighbourhood. Meanwhile, Prout urged travellers to think about the types of accommodation they’re searching.
“When it comes to safety, booking individual room rentals instead of an entire property can put a traveler at risk as the guest may find themselves sharing a home or an apartment with other people, which can increase the likelihood of a security incident – assault, harassment, etc.,” he says.
Still, Prout added, there’s no simple solution for avoiding all risk.
“The reality is that emergencies can happen anywhere, at any time,” he emphasised. “Therefore, there is no one answer when it comes to ensuring your safety when booking lodging accommodations. The best thing a traveler can do to protect themselves is to do research ahead of booking accommodations to determine the level of risk associated with the location and plan accordingly.”