Contributor

Dharmendra Patel

Dharmendra Patel is a customer experience expert

Dharmendra Patel, consulting parter at Vivid, is a customer experience expert.

June 29, 2016

Are You Among the 70% of Brits That Have Messaged the Wrong Person?

December 7, 2013

Customer Experience Lessons We Can Learn From Ryanair

November 6, 2013

The Portas Review Is Missing a Fundamental Element

July 22, 2013

When Was the Last Time You Went a Whole Day Without Using Technology?

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