Susan Daniels

Susan Daniels has been Chief Executive of NDCS since 1992, and has seen the charity grow from an income of £1 million in 1992 to over £20 million in 2012/2013. Before joining NDCS, Susan was Head of Education, Employment and Training and then Head of Policy and Research at the Royal National Institute for Deaf People, (now Action on Hearing Loss). In 2006, she was awarded an OBE for services to deaf children and their families.


Susan was a Commissioner of the Disability Rights Commission from 2003 until its merger with the Commission for Equality and Human Rights at the end of September 2007. Until November 2010 she was Chair of the UK Council on Deafness, the umbrella body for all organisations working in the field of deafness, which provides information, advice and support to member organisations and represents the views of the sector to government and policy makers.

Susan is currently Chair of the NHS Newborn Hearing Screening Programme Quality Assurance Advisory Group, which monitors the delivery of the programme across hospitals in England. She is Co-Chair of the NHS Strategic Hearing Aid Procurement Group – the NHS being the largest purchaser of hearing aids worldwide.

Susan is Chair of Groundbreakers, an informal networking group for women leaders in the voluntary sector, which includes CEOs from organisations which range in profile from large national and international to smaller local and community based.