In the early hours of Thursday morning, two months after it first looked as if Flybe might collapse, the regional airline finally fell into administration.
All flights have been grounded and passengers have been warned not to go to the airport unless they have booked a new flight with another airline.
But if you’re a Flybe passenger or member of staff, where do you go from here? Here’s what we know so far.
How many people are affected by the collapse?
As Europe’s largest regional airline, Flybe carried about eight million passengers a year between 71 airports.
The collapse could leave thousands of people stranded across the UK and Europe.
The company also has around 2,000 staff who have lost their jobs.
What should do if I’m supposed to fly with Flybe today?
Flybe has warned that all of its flights has been grounded, telling passengers not to travel to the airport if they’re supposed to fly.
What if I’m already on holiday?
When previous airlines such as Monarch Airlines and Thomas Cook collapsed, the Civil Aviation Authority (CAA) was ordered by the Department for Transport to launch a major repatriation operation to fly them home.
However, on Thursday morning the CAA said it had not been commissioned to operate repatriation flights because there is “enough capacity in the market for people to travel via alternative airlines, rail and coach operations”.
The government has asked other airlines to offer reduced fares to Flybe customers and has called on coach and train operators to accept Flybe tickets.
EasyJet is now offering £65 rescue fares for Flybe customers until the end of May.
Meanwhile, train operator Avanti West Coast said it was offering free travel for Flybe customers and staff.
I’m a Flybe customer – will I get a refund?
Some travel insurance companies will cover cancelled flights if they are the result of an airline collapse, but not all policies provide this coverage.
Holidaymakers can also apply to their credit or debit card provider to be reimbursed.
Meanwhile, the Atol scheme provides protection to holidaymakers when travel firms collapse.
If a business collapses while you are on holiday, the scheme will make sure you can finish your holiday and return home.
Customers who have not yet left home will be given a refund or replacement holiday.
The scheme protects most trips booked as a package, such as flights and accommodation, or flights and car hire. It also applies to some flight-only bookings, particularly when the tickets are not received immediately.
However, flights bought directly from airlines such as Flybe are not generally Atol protected but those bought through a separate travel company may be covered.
What can I do to protect myself from scams?
Citizen’s Advice has warned that Flybe customers could be at risk of scams in the wake of the airline’s collapse.
“Unfortunately we’ve found that in these situations scammers quickly jump on the bandwagon,” said senior consumer expert Jan Carton.
“If you’re a Flybe customer and you’re contacted by someone offering to act for you to recover your money it’s more than likely to be a scam.”
She confirmed that Flybe customers who bought tickets directly from the company won’t be protected by Atol.
“If people have accommodation booked they should check the terms and conditions to see if they can get a refund. If they can afford to pay for another flight, it’s also worth checking if they can alter the dates.”
What is being done to help Flybe staff?
The collapse of Flybe means that around 2,000 people have lost their jobs.
In a statement, the government said that staff would be able to use its JobCentre Plus rapid response service to find a new job “as soon as possible”.