NHS Test and Trace
People who fail to self-isolate “without reasonable justification” could have their name, address and contact details passed on.
With a new focus on the local, insiders think test-and-trace really now can improve.
Company claims boost is "an indication of our customer's satisfaction" but critics of firm's role in pandemic say it is "grim beyond belief".
Much-criticised service under fire again as number of Covid cases soars. Just two in three contacts are being reached.
Liverpool Walton MP Dan Carden said it was “difficult” to describe the “real strength of feeling across Liverpool at the utter failure of this government”.
“They are paying these consultants the weekly equivalent of what a nurse earns in a year," one MP said in reaction.
A follow-up message will now be sent to reassure those worried by alerts. But “ghost notifications” cannot be stopped.
"People who know their own community are bound to be better than Whitehall or national contact tracers", communities secretary Robert Jenrick admits.
Service run by Dido Harding goes backwards once more on key target need to make system viable.
Downing Street says just 63% of contacts have been tracked down, days after IT blunder.